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BOSS Videos

Access our extensive archive of presentations for free!

Grow your business!

Take advantage of our free library of recorded BOSS presentations.

Our long-running small Business Owner Success Series (or “BOSS”) has helped hundreds of small businesses improve and grow. Each presentation features an industry expert offering practical, actionable advice that can be applied directly to your small business.

Then we record them, and put them here for all to see! So if you missed a presentation, or if Fredericksburg Virginia is just a bit too far to travel, you still have the opportunity to learn and grow.

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Unlock a library of past presentations!

Each presentation is full of practical, actionable advice you can use to make your business better.

BOSS Video: Micro-Marketing Step One with Art Radtke
BOSS Video: Profit as a Sponsor with Johnnie Lloyd
BOSS Video: Unbeatable Booths with Linda Rudd
BOSS Video: Five Bookkeeping Screwups with Shelley Kasten
BOSS Video: Repeat Business with Rob Notman
Get access to these presentations and many more!

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    Stay up-to-date! What topics would you like to know more about?

Upcoming LIVE Presentations…

5-Star Service

5-Star Service

November 19th, 2019
11:45am – 1pm
(lunch is included)

Learn…
  • Tips for maintaining personal connections with lots of customers
  • Simple, free technology that will help you
  • Leave with a 10-point checklist

One of the main reasons that customers choose local micro-businesses over national chains is that they value the personal interactions and relationships they develop when working with a small team. But small businesses can learn a lot from the way large businesses manage and systematize their customer service. We’ll focus on simple but powerful strategies and tools that small companies can use to deliver 5-star customer service. We’ll answer popular questions like “Should I use first names or last names?”, “how can I be personal with my limited time?”, and “what tools are out there to help me do better?”

Speaker: Amanda McCallum

Amanda started in the customer service industry early with jobs such as Chick-fil-a, Office Manager for her family’s printing company and as a nail technician. Her customer service abilities flourished when she started working for Geico in 2009 where she quickly rose to a trainer position in their customer service department.

Amanda’s love for her customers and making people feel special through the service they receive has set her apart in the very competitive industry of insurance. She is a Fredericksburg native and loves to spend time with her husband of 15 years, Robert, and her daughter, Juliana.

NO BOSS December 3rd

NO BOSS December 3rd

December 3rd, 2019

No presentation is planned for December 3rd. Enjoy the holidays, and we’ll see you again on January 7th!

Did you miss a recent BOSS event? You can now watch past events any time at WebsitesForAnything.com/videos!

Got a topic on which you’d love to hear from an expert? Call 540-376-7008 or email [email protected].

NO BOSS December 17th

NO BOSS December 17th

December 17th, 2019

No presentation is planned for December 17th. Enjoy the holiday, and we’ll see you again on January 7th!

Did you miss a recent BOSS event? You can now watch past events any time at WebsitesForAnything.com/videos!

Got a topic on which you’d love to hear from an expert? Call 540-376-7008 or email [email protected].