July 16th, 2019
11:45am – 1pm
(lunch is included)
- How to find easy repeat customers.
- How to get customers that refer you out.
- Which existing customers to focus on.
Rob will be covering the benefits and process to finding customers that are indifferent to cost, quality or convenience – customers who will buy repeatedly and RAVE about you to their colleagues and friends. We’ll dive into understanding NPS and what you really MUST DO to get these raving lunatics on your side. Did I say lunatics? I meant customers. Glad you were paying attention!
Speaker: Rob Notman
Rob Notman has over 35 years of business leadership experience including deep business development and strategic planning. Previously Rob served in leadership positions for a $40 million dollar strategic business unit. He also worked as the VP of Syntek Technologies where he led a $7 million dollar business. Today, Rob is the President of The Alternative Board – Stafford where he brings his skills and years of experience to small and medium size business owners.