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BOSS: Business Owner Success Series

Provide Fredericksburg area small business owners with practicable, actionable advice.

Small Business Owner Success Series in Fredericksburg Virginia

The Business Owner Success Series (BOSS) is designed specifically to provide Fredericksburg area small business owners with practical, actionable advice. We bring in experts to share guidelines, tips, and answer specific questions to help us improve our businesses. Meetings are held on the 1st and 3rd Tuesday at noon at our office.

  • Business Owner – Each topic will be designed specifically for micro business owners and the unique challenges we face.
  • Practical – Each presentation will be clearly “real world” and not magical fantasy land.
  • Actionable – Each presentation will include or guide you to develop your own “to do” action items before you leave.
  • Expert – Each speaker will be an expert in their field with real-world experience to back it up.
  • Applicable – Each presentation will include 10+ minutes for Q&A so you can get clarification or ask the expert for insight directly into your personal business challenges.

Meeting Details

  • Day: On the 1st and 3rd Tuesday of each month.
  • Location: Held at Websites For Anything. 10822 Courthouse Road Fredericksburg, VA 22408
  • Time: Lunch is served at 11:45. Presentation begins at 12 noon and ends at 1pm.
  • Cost: FREE! Lunch is included also.

No Selling

  • No Selling – Speakers are not pitching, they are here to educate.
  • Please Network – We encourage you to meet one another and share what you do!

$ FREE

RSVP

If you’re planning to attend an upcoming seminar please let us know here. While you’re welcome to join us unannounced, having a head count helps us be better prepared (and make sure everyone gets fed!)

 

 

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Upcoming Topics

5-Star Service

5-Star Service

November 19th, 2019
11:45am – 1pm
(lunch is included)

Learn…
  • Tips for maintaining personal connections with lots of customers
  • Simple, free technology that will help you
  • Leave with a 10-point checklist

One of the main reasons that customers choose local micro-businesses over national chains is that they value the personal interactions and relationships they develop when working with a small team. But small businesses can learn a lot from the way large businesses manage and systematize their customer service. We’ll focus on simple but powerful strategies and tools that small companies can use to deliver 5-star customer service. We’ll answer popular questions like “Should I use first names or last names?”, “how can I be personal with my limited time?”, and “what tools are out there to help me do better?”

Speaker: Amanda McCallum

Amanda started in the customer service industry early with jobs such as Chick-fil-a, Office Manager for her family’s printing company and as a nail technician. Her customer service abilities flourished when she started working for Geico in 2009 where she quickly rose to a trainer position in their customer service department.

Amanda’s love for her customers and making people feel special through the service they receive has set her apart in the very competitive industry of insurance. She is a Fredericksburg native and loves to spend time with her husband of 15 years, Robert, and her daughter, Juliana.

NO BOSS December 3rd

NO BOSS December 3rd

December 3rd, 2019

No presentation is planned for December 3rd. Enjoy the holidays, and we’ll see you again on January 7th!

Did you miss a recent BOSS event? You can now watch past events any time at WebsitesForAnything.com/videos!

Got a topic on which you’d love to hear from an expert? Call 540-376-7008 or email [email protected].

NO BOSS December 17th

NO BOSS December 17th

December 17th, 2019

No presentation is planned for December 17th. Enjoy the holiday, and we’ll see you again on January 7th!

Did you miss a recent BOSS event? You can now watch past events any time at WebsitesForAnything.com/videos!

Got a topic on which you’d love to hear from an expert? Call 540-376-7008 or email [email protected].

Get alerts about upcoming BOSS presentations delivered right into your inbox. Click here.

Previous BOSS Topics